Privacy Policy

Last Updated: April 2, 2024


Ticketyo (“Ticketyo”) values the privacy of our users.

This Privacy Policy outlines how we gather, utilize, reveal, and safeguard your information when you interact with our website and any associated media channels, mobile websites, or applications (collectively, the “Site”).

Please carefully review this privacy policy. If you do not agree with the terms outlined herein, please refrain from accessing the Site.

We reserve the right to modify this Privacy Policy at our discretion. Any changes will be indicated by updating the “Last Updated” date. Your continued use of the Site after such modifications constitutes acceptance of the updated Privacy Policy.

It is advisable to periodically review this Privacy Policy to stay informed of any updates. By continuing to use the Site, you acknowledge and accept the changes made to the Privacy Policy.

Information Collection

We may collect information from you through various means such as forms, email, physical requests, cookies, and web tokens. The information we collect on the Site includes:

Personal Data: This includes personally identifiable information like your name, address, email address, and phone number, as well as demographic details such as age, gender, hometown, and interests. You provide this information voluntarily when registering with the Site or engaging in various activities like online chat, plan registration, ticket purchase, and event setup.

Derivative Data: Information automatically collected by our servers when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed before and after accessing the Site.

Financial Data: We do not store financial information, which is handled by our payment processor. You’re encouraged to review their privacy policy for details.

Mobile Device Data: Information about your mobile device, such as device ID, model, manufacturer, and location if you access the Site via a mobile device.

Third-Party Data: Information obtained from third parties, such as personal information or network friends, if you connect your account to a third-party service and grant permission for data access.

Data from Contests, Giveaways, and Surveys: Information provided when participating in contests, giveaways, or surveys.

Use of Your Information

Accurate information allows us to provide you with a smooth, efficient, and personalized experience. Information collected via the Site may be used to:

– Provide event hosting and ticketing details.
– Customize event hosting and ticketing plans.
– Administer sweepstakes, promotions, and contests.
– Compile anonymous statistical data for internal or third-party use.
– Manage events, subscriptions, and payments.
– Deliver targeted advertising, coupons, newsletters, and promotions.
– Facilitate user-to-user communications.
– Process purchases, orders, payments, and transactions.
– Generate personalized profiles for future visits.
– Monitor usage and trends to improve user experience.
– Notify you of Site updates and new products/services.
– Prevent fraudulent transactions and monitor against theft.
– Request feedback and resolve disputes.
– Send newsletters and solicit support for the Site.

Consent and Access Rights

Your consent is required for data processing activities. We will seek your consent for each specific matter. If we intend to use your data for a purpose different from its original purpose, we will obtain your consent.

In the event of a merger, acquisition, or transfer of business/assets, your personal data may be transferred to third parties. You will be notified of such transfers.

No consent will be sought, given, or accepted for activities promoting atrocities, hate, child rights violation, criminal acts, or anti-social behavior.

You have the right to withdraw consent and request access to your personal information. You can also request modification or amendment of your data, provided sufficient identification is provided to confirm ownership.

Your Rights

You have various rights regarding your personal data, including the right to:

– Withdraw consent
– Access personal data
– Object to processing in limited circumstances
– Rectify inaccurate or incomplete data
– Restrict processing in specific situations
– Data portability
– Be notified of personal data breaches
– Make complaints to regulatory bodies
– Request transfer of personal data to a third party in certain circumstances

Disclosure of Your Information

We may share collected information in certain situations, including:

– Legal requirements or to protect rights
– Third-party service providers for various services
– Marketing communications with consent
– Interactions with other users and online postings
– Third-party advertisers
– Affiliates and business partners
– Other third parties for business analysis or marketing purposes

Sale or bankruptcy may lead to transfer of information to successor entities. We are not responsible for third-party actions or privacy practices.

Tracking Technologies

We utilize tracking technologies like cookies and web beacons to customize the Site and enhance user experience. Most browsers accept cookies by default, but you can adjust settings to manage cookies and tracking technologies.

Third-Party Websites

The Site may contain links to third-party websites not affiliated with us. We are not responsible for the privacy practices or content of these websites. Users should review the privacy policies of third-party sites before providing any personal information.

Security of Your Information

We employ administrative, technical, and physical security measures to protect your personal information. However, no method of data transmission or storage is entirely secure. We cannot guarantee absolute security of your information.

Third Party Access

We may share personal information with third parties in limited circumstances, such as legal requirements, processing on our behalf, or protecting rights, property, or safety.

Personal Data Protection Principles

We adhere to personal data protection principles ensuring lawful, fair, and transparent processing. Personal data is collected for specified purposes, kept accurate and secure, and retained only as necessary.

Policy for Children

We do not knowingly collect information from children under 13. If you believe we have collected data from a child, please contact us.

Account Information

You may review, change, or terminate your account at any time. Upon account termination, we may retain some information for fraud prevention or legal compliance.

Emails and Communications

You can opt-out of receiving communications from us or third parties at any time.

Violation of Privacy

We have procedures in place to address suspected personal data breaches and will notify affected parties accordingly.

Data Retention

We retain and use personal data only as long as necessary for contractual obligations or legal/regulatory compliance.

Refund Policy

We offer refunds in accordance with the terms outlined in our Refund Policy. Please review the Refund Policy for details on eligibility, procedures, and timelines.


If you have questions or comments about this Privacy Policy, please contact us at: [Ticketyo Support](

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