Terms of Service

Last Updated: April 2, 2024

Before registering on the Ticketyo, carefully review, understand and accept the Terms of Use outlined herein, as they govern your access to and use of our Services (as defined below). Your use of and access to the Services are subject to the following terms; failure to agree to all terms prohibits any use or access to the Services.

These Terms constitute an agreement between you and Ticketyo Technologies (referred to as “Ticketyo” or “We” or “Us,”). These Terms of Use govern your use of and access to the Ticketyo website and all affiliated websites operated by us (collectively, the “Platform”) and our Services. “You” and “your” refer to the individual using or accessing the Services.

Who We Are
The Platform is operated by Ticketyo, the trading name of Ticketyo Technologies, registered in Kampala, Uganda. Our registered office address is at 34 Nambi Road, Kampala, Uganda. We reserve the right to revise the Platform’s Terms of Use at any time by updating this document. Check the Platform periodically to review the current terms.

Purpose, Acceptance and Use
Purpose; These terms along with any other agreements between You and Ticketyo form a binding contract and set out the terms and conditions for using the Platform. These terms and any amendments or variations take effect upon publication or as otherwise communicated to You. The Platform is intended for individuals aged 18 years or older. Access or use by anyone under 18 is unauthorized. By accessing or using the Platform, You represent and warrant being 18 or older.

Acceptance;  These govern your use of all products, services, content and information provided by Ticketyo regarding the Platform. By downloading, registering, accessing or using the Platform, You acknowledge reading, understanding and agreeing to be legally bound. Failure to agree prohibits access or use. Acceptance is indicated by ticking the “AGREE” box below the signup page. Signing up for the Platform implies compliance with and acceptance of all the terms and conditions.

Use of the Ticketyo Platform; Your use is governed by the T&C in effect upon Platform access. We reserve the right to amend the T&C at any time. Access or use after amendments means acceptance of the revised terms.  Ticketyo provides the Platform solely electronically. Any queries should be directed to Ticketyo through designated customer service channels.

Access to Ticketyo Platform
We provide Services electronically, allowing registration for an account to sell and manage event tickets. Registration is allowed for event organizers or authorized ticket sellers. Ticketyo has no relationship with Event Attendees and redirects queries to Event Organizers.

When using the Platform, You shall:

     – Comply with applicable laws and obligations.
     – Provide necessary information.
     – Keep information accurate and complete.
     – Cooperate with us regarding Services.

To create a User Profile, We require Personal Information. You agree to provide accurate, current, complete information and authorize verification. Promptly update information as needed. Upon registration, You will hold a User Profile. You are responsible for profile confidentiality. Notify us of any unauthorized access or use.

Prohibited Uses
Violation of the provided terms including these may result in access suspension or account cancellation and civil or criminal actions. Knowing this You agree not to:

     – Damage or overburden Ticketyo’s server.
     – Engage in illegal, unlawful or malicious activities.
     – Impersonate any person or entity.
     – Post or transmit unlicensed or unauthorized material.
     – Encourage conduct contrary to the law.

You consent to electronic Correspondence and Communication from Ticketyo. Charges incurred are your responsibility.

Transmission of Personal Information
Use of the Platform involves Personal Information transmission. You consent to such transmission. Ticketyo may request additional information. We reserve the right to access, archive or monitor Platform usage in accordance with Ugandan laws. Monitoring does not entitle You to any cause of action.

Copyright, Trademark and other Intellectual Property Rights
The Platform is protected by intellectual property laws. Copying, distributing or modifying Platform content is prohibited without written authorization.

You are responsible for accessing the Platform and understand potential risks.

You agree to indemnify Ticketyo from any claims, damages, or liabilities arising from Platform use. Ticketyo does not guarantee continuous Platform availability. Services may be modified or changed.

Termination and Withdrawal
Termination or withdrawal may occur at any time, with or without cause. Dispute resolution follows arbitration.

Representation and Warranties
You represent and warrant understanding and acceptance of the T&C.

Limitation of Liability
Ticketyo excludes liability for damages arising from Platform use.

Disclaimer of Warranties
The Platform is provided “as is” and “as available.” Ticketyo does not guarantee accuracy, reliability, or completeness of Platform information.

Third Party Service Provider(s)
Ticketyo is not responsible for third-party service provider services. Use at your own risk.

Governing Law and Dispute Resolution
The T&C are governed by Nigerian law. Disputes shall be resolved through arbitration.

Severability and Miscellaneous Provisions
Invalid provisions do not affect remaining provisions. You shall comply with all applicable laws. Ticketyo may assign rights and obligations without consent. Independent contractor relationship is implied.

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